FAQ

Do you offer Free Shipping?

Yes to ALL areas of the contiguous United States. FREE SHIPPING only applies to orders $2500 or more and RTA (flat-pack in the box) cabinets, not assembled. For shipping to areas not listed, please contact us.

What are the base cabinet heights?

All of our base cabinet heights are an industry standard 34-1/2″.

What are the wall cabinet depths?

Wall cabinet depths are an industry standard 12″ unless noted. Over the refrigerator cabinets come in 12″, 24″, 27″ depths.

What is the depth of the pantry/tall cabinets?

Pantry/Tall cabinets are available in 24″ & 27″ depths. We also offer 12″ deep pantry/tall cabinets if needed.

How are the cabinets constructed?

All of our cabinets are ALL WOOD construction. As each manufacturer is unique and constructs the cabinets differently, please check the door style page under “cabinet construction” for more information. For specifications please visit the door styles page.

Are the doors solid wood?

DOOR STYLES 1-11: All doors, drawer fronts and frames are constructed from 3/4″ solid Birch hardwood. The styles that feature solid wood center panels are: (Saddle & Cherry). The lines that feature MDF center panels are (Antique White, Off-White, White Ice). The lines that feature Veneered MDF center panels are (Toffee & Chocolate). All other doors are solid maple.

Are the cabinets shown used?

No. All kitchens featured online are brand new in the box. When you purchase from Kitchen Liquidators you are always getting the lowest pricing for NEW kitchen cabinets.

Do the glass cabinets come with glass?

No cabinets that are marked as GLASS only come with GLASS READY DOORS (OPEN FRAME DOOR) and finished interiors (instead of a natural finish). NO GLASS IS INCLUDED. Customers are to source glass from their local glass shop.

Do the cabinets come assembled?

No cabinets are flat packed (RTA or “ready-to-assemble”) unless requested. Assembly services are available ONLY in select area(s), please contact us for a quotation.

What is a 10' x 10' Kitchen?

A 10’x10′ kitchen is a standard kitchen in size and it is a total of 20 feet of wall space. 10’x10′ pricing is a common method retailers use to help customers estimate pricing.

What comes in the 10'x10' Kitchen?

Our standard 10’x10′ Kitchen includes the following cabinets: B15, LS36, SB36, B21, W3630, WDC2430, W1230, W3012, W1530, W3615. The actual cabinet order for your layout may be more or less, based on your specifications, overall size and cabinet options selected.  For more information please contact our staff at 1-855-482-4367 Monday-Friday 10am-5pm (ET).

Do you have door samples?

Yes. Kitchen Liquidators offers DOOR SAMPLES for all active styles. DOOR SAMPLES are fully credited back once a kitchen is purchased in the same color (value $2500 or more) – even the shipping cost! Making your DOOR SAMPLE purchase absolutely FREE!

Do you offer a kitchen design service?

Yes, with your provided measurements the team will design a beautiful and functional kitchen lay-out, and will provide you with a look at your dream kitchen. You receive a FULL working set of drawings including 3D renderings of your new kitchen. This service requires a $100 deposit (non-refundable).

What is included in the 3D Design package?

1 set cabinet layout with your provided measurements . 3 views of your kitchen in a 3D likeness of what style you are looking for. 3 changes/alterations to the original design. 3D designs are for 1 area only and 1 per customer. No other kitchens, rooms, laundry, garage etc will be drawn. 3D drawings are non-refundable.

Are toe kicks included?

Toe Kicks are included in the cabinet assembly. However to create a “seamless” look you will have to purchase additional toe kicks. They are available in various item codes in a 96″ length x 1/8″ in thickness. Please see the “moldings” or “accessories” pages in the related categories.

CARB 2 compliant?

Yes! Kitchen Liquidators cabinets are CARB 2 Compliant for restricted formaldehyde emissions. Products are 100% in compliance with CARB Phase 1 & CARB Phase 2 defined guidelines of composite wood products

Where have I seen your kitchens?

Kitchen Liquidators’ kitchens have been featured on many HGTV and DIY shows, as well as in numerous design magazines. You can be sure that the quality kitchens are not only beautiful but fit today’s tight budgets without compromising style or quality! SHOP ONLINE NOW

Are these cabinets strong enough to support a granite top?

Our “all-plywood” construction insures the strength required to support granite, concrete or any other countertop material that you may select. No additional cabinet reinforcement is required.

Do you offer credit terms?

We currently do not offer any sort of credit terms to our customers. All orders must be paid in full prior to shipping.

What is your return policy?

Please see our shipping & returns as well as the  terms and conditions.

How do you ship your cabinetry?

All orders are shipped via various carriers across the country on skids/pallets. Individual pieces may be shipped via express carrier. Standard transit time typically are 5-21 days. As this is not always the case, Kitchen Liquidators is NOT RESPONSIBLE for any delays or costs associated with regards to shipping times. Do not schedule any installation work until all item(s) have arrived. For Residential address’ the shipping company will contact you in advance to schedule delivery. The  carrier/driver is NOT RESPONSIBLE for unloading your items or helping in anyway. They are not insured for this service. The driver is only responsible for placing the pallet on the ground for residential deliveries with lift gate services if applicable. Make sure you have the required extra help you need to unload. Please make sure to inspect your delivery/pallet/skid when you receive it to report any damage(s) or missing item(s).

Kitchen Liquidators does not ship to all areas. Please contact us to find out if you are in the delivery area(s).

Please make sure that the SHIP TO address is accessible to the trucks.

How long will it take to receive my cabinets?

All standard orders are processed within 72 hours. As stock levels change daily, item(s) may be out-of-stock/back-ordered etc. This will delay the processing times. Kitchen Liquidators is NOT RESPONSIBLE for any delays with regards to out-of-stock/back-ordered items. Transit time to your location can vary from 5-15 business days depending on your location and weather permitting. Our warehouses are located throughout the US to serve you better. Kitchen Liquidators is NOT RESPONSIBLE for any delays or costs associated with regards to shipping times.

What if I receive my order and there are damaged pieces?

If there is visible damage(s) or missing piece(s) please note it on the Bill of Lading and make the driver aware. Any concealed damages or missing items must be reported immediately. You have 72 hours to OPEN ALL BOXES/PACKAGES and inspect the items to file a claim if necessary. If you have missing/damaged parts DO NOT CONTINUE ASSEMBLING THE ITEMS!  DO NOT INSTALL!! Stop immediately and contact us at TOLL FREE: 1-855-482-4367 to file a claim. DO NOT INSTALL any item(s) that you believe to be damaged or have missing parts. NO REPLACEMENT(S)/CREDIT(S)/REFUND(S) will be given once an item has been installed!

What if I receive my order assembled and there are damaged pieces?

If there is visible damage(s) or missing piece(s) please note it on the Bill of Lading or PICKUP SLIP and make the driver/warehouse member aware. If there are no indications of damages on the BOL/PICKUP SLIP no claim can be filed. Any concealed damages or missing items must be reported immediately. You have 72 hours to inspect the items to file a claim if necessary. If you have missing/damaged parts DO NOT INSTALL THE ITEMS! DO NOT INSTALL HANDLES and/or KNOBS in the cabinets. Stop immediately and contact us at TOLL FREE: 1-855-482-4367 to file a claim. NO REPLACEMENT(S)/CREDIT(S)/REFUND(S) will be given once an item has been installed!

*Conditions Apply. Contact for more details.**Delivery times may vary and are out of the control of Kitchen Liquidators Inc.